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FAQs
How does AdBox work?
Choose an available ad platform, add the link you want to promote and your images or video, then set your audience, budget and dates. Review the total and pay. Your campaign is then processed for delivery; follow its status and results from your campaign dashboard.
What can I promote, and what do I need?
Choose from the content types available on this partner’s page, such as music, videos, events or a website. Have your destination link and suitable images or video ready, and review the ad preview before paying. Your content must meet the selected ad platform’s advertising policies.
How does targeting work?
Automatic targeting lets the ad platform optimize who sees your ads. With custom targeting, choose from the available locations and interests. Options vary by platform and partner. The ad platform decides who sees each ad within the campaign’s targeting settings; selecting an audience does not guarantee clicks or sales.
Do I need to connect my own ad account?
For Instagram/Meta ads, you can use the standard AdBox flow without connecting your own ad account. Connecting your Meta account is optional and enables additional account-based options, such as using your own pixel where supported. Review the payment breakdown: using a connected ad account can mean the ad platform bills your ad spend separately.
Will this improve my SEO or Google ranking?
AdBox runs paid advertising. Buying ads does not directly improve your organic Google search ranking. Ads can bring people to your link, but SEO is separate work on your website’s content, accessibility and relevance.
Where is my campaign? I didn’t get an email.
Use Find my campaign below with the email you used at checkout. Check spam or promotions too. We’ll send links to your submitted campaigns for this partner; drafts won’t appear in that list.
I’ve paid. Why aren’t my ads running yet?
Payment confirmation and ad delivery are separate steps. Open your campaign dashboard to check its status, dates and any available explanation. If it still shows no delivery after the scheduled start, contact support with your campaign link. Don’t pay again just to check the status.
Do clicks mean streams, views or followers?
No. A click means someone tapped the ad’s link; it doesn’t guarantee they listened, watched or followed. Check the destination platform’s own analytics for those actions.
Are the estimated results guaranteed?
No. Estimates help you plan a budget. Actual results vary with your audience, creative and ad platform. Use your campaign dashboard to see what was delivered.
Where does my ad send people?
The promoted link is the destination for a link-click campaign. Review it in the editor before paying; it’s also shown on your campaign dashboard. Clicks don’t necessarily increase the visible likes or views on an existing social post.
Why was my campaign rejected or refunded?
Check your campaign dashboard for its status and any available reason, then check your refund email for the amount returned. If the reason is unclear, contact support with your campaign link so we can check the specific campaign.
Does my budget include the automation fee?
The ad budget and automation fee are shown separately before payment. Review the total charged at checkout. If you use your own connected ad account, the ad platform may bill your ad spend separately; follow the breakdown shown for your campaign.